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Event Ticketing FAQ

Event Ticketing FAQ EventNut 2017-12-15T15:31:18+00:00

Can I create more than one type of ticket to my event?

Yes. You can create as many different ticket types as you need. You can create a mix of free and paid tickets, or you can create different ticket pricing tiers. Our event ticketing platform is flexible enough that you can essentially create any kind of ticketing structure you like.

Can I create discounts, coupons, or short-term promotions?

Yes. Go nuts.

Does EventNut charge a fee for ticketing?

We do charge a small ticketing fee when you sell a ticket on an EventNut-hosted registration page. Fees only apply when you’re selling your tickets. If you’re giving them away, no fees will be charged.

For paid events, our ticketing fees are $1 + 1% of the ticket price, with a cap of $10 per ticket. If you look around, you’ll see that our ticketing fees are among the lowest available anywhere.

Can I pass ticketing fees on to my attendees?

Yes. Setting up ticketing-fee pass-through is a simple preference setting you can make when you create your tickets.

One small note, though: if you choose to pass your fees on to your attendees, the fees will be charged initially to your credit card on file. You will then be reimbursed by the credit card processor you’re using (Stripe or PayPal) when the attendee is charged.

What forms of payment will I be able to accept for my tickets?

Ticket payments are handled using one of our payment processing partners, either PayPal or Stripe. EventNut doesn’t handle the financial side of your ticketing transactions.

If you use PayPal for payment processing, attendees can purchase tickets using either a major credit card or their own PayPal account. If you use Stripe for payment processing, attendees can purchase tickets using a major credit card only.

When will I get paid?

Ticket revenue and reimbursed fees (if you opt to pass fees onto your attendees) will be deposited to your bank account by your chosen credit card processor (PayPal or Stripe) within two business days. Please note: the first transfer you receive may take up to 7 days.

What payment processors does EventNut use?

To process ticket payments from attendees, you can choose to use either PayPal or Stripe. EventNut uses Authorize.net to process our ticketing fees to you, via your credit card.

Do the usual credit card processing fees apply?

Yes, but they’re not a fee you’d receive from EventNut. Credit card processing fees will come to you directly from whichever payment processing provider you decide to use, either PayPal or Stripe.

For credit card purchases, Stripe and PayPal charge identical credit card processing fees: 2.9% + $0.30 per transaction. When you use EventNut, you can choose to pay these fees yourself, or you can pass them on to your attendees.

Can I pass credit card processing fees on to my attendees?

Yes. Just like with our ticketing fees, you can choose to pass through credit card processing fees when you set up your tickets and payment processing. It’s easy.

One small note, though: if you choose to pass your fees on to your attendees, the fees will be charged initially to your credit card on file. You will then be reimbursed by the credit card processor you’re using (Stripe or PayPal) when the attendee is charged.

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