last updated August 12, 2015

Privacy Policy Overview and Contact Info

EventNut is a hosted platform for online event registration and ticketing, herein referred to as the “Service”. This Privacy Policy describes and demonstrates EventNut’s firm commitment to online privacy.

You may contact EventNut concerning this Privacy Policy and our privacy practices at the following:

  • Mailing Address:  EventNut 44 Pleasant St., Ste. 110 Watertown, MA 02472 USA
  • Phone Number:  1-617-231-8890
  • Email Address:  support@eventnut.com

Use of Our Service and Collection of Information

Transactional Emails

When you register with us, we require that you provide correct contact information, which may include your name, email address, phone number, and other types of information. The information you provide allows us to send you periodic reminders about your account and contact you regarding technical and billing issues. If you register with EvenutNut in error, please contact us and we will delete your record from our database.

Newsletters and Marketing Emails

When you register with us and provide us your email address, we may periodically send marketing notices and/or newsletters to that email address. You may opt-out of receiving these emails at any time by following the Unsubscribe link located in the footer of these emails or by contacting us via email at marketing@eventnut.com We will process your request as soon as possible and in accordance with CAN-SPAM regulations.

Payment Information and Processing

When you register for our Service online or purchase an event ticket through our Service, we may collect your contact and payment information (such as name, postal address, email address, and credit card number). We use this information to create/update your account, verify your identity, authorize payments, and to send you a confirmation of your payment. All credit card and banking information will be stored securely and will be transferred via a secure Internet connection with our order processing center for the sole purpose of processing your order or refund.

Requesting/Updating Your Information

Registered users of our Service may update their personal information and credit card or banking information at any time by logging into the Service and navigating to their profile or system settings. Users may also request a copy of their information on file with EventNut by contacting the company via phone at 1-617-231-8890. We do not sell, share, or distribute any information that we collect from you when you register for an account or fill out a contact form, except as described in this Privacy Policy. If you have questions or concerns about the registration process, please contact us.

Event Attendee Information

When you use the Service to register for or purchase tickets to an event, we may collect certain information from you, as required by the event organizer, such as name, email address, address, and other personal information. By providing this information, you agree that we may share this information with the event organizer. Event organizers are not bound by this Privacy Policy and we are not responsible for the storage and/or use of your personal information by the event organizer.

Third Party Sites and Connections

When you connect your EventNut account to third party sites such as Facebook or Twitter, you agree that we may collect, use and transfer your personal or account information to those third party sites in order to provide certain functionality, such as the ability to share an event with your friends on Facebook. The use, storage, and transfer of your information will otherwise be bound by this Privacy Policy and will only be used to provide said functionality. This Privacy Policy does not apply to any third party sites that you may connect to or to any third party sites that may be accessed via URLs posted on the Service.

Log Files and Non-Personal Information

As is true of most websites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp and clickstream data. We do not link this data to any personally identifiable information.

We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. We further reserve the right to use such non-personal information in any legal manner.

Use of Cookies

A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site.

We use persistent cookies. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file. More information about cookie technology can be found on the Microsoft® website at: http://www.microsoft.com/info/cookies.mspx.

We set cookies when you visit the EventNut web site, use the EvenNut application, or register for an event on an EventNut event page. Cookies are used to:

  • Identify whether a user is logged in, for security purposes, and to allow the use of the application’s features
  • Allow us to see how visitors use our site (these may be third party cookies like Google Analytics)

If you reject cookies, you may still use our website, but your ability to use the Service may be limited.

International Privacy Regulations

If you are visiting our website or using the Service from outside the United States, please be aware that you may be sending personal information to our servers in the United States. Your data will be stored and managed in accordance with United States privacy laws and this Privacy Policy. The privacy laws in the United States may not be the same as, and in some cases may be less protective than, the privacy laws in your country.

Security Measures

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Changes to the EventNut Privacy Policy

The terms of this EventNut Privacy Policy may be updated from time to time and at any time. The most current version of the Privacy Policy will be posted at https://www.eventnut.com. Your use of the Service constitutes acceptance of the most recent version of the Privacy Policy.

Other Terms and Conditions

Use of our website and the Service is governed by the Terms of Service, which can be found at https://www.eventnut.com/terms-of-service.